Help Desk Level II • Certificate of Completion
OCCUPATIONAL PROGRAM
Total Credit Hours: 21
Colleague Code: CC.HPDK
Curriculum Code: CNC 200
Program Information:
- This applied science program of study must be taken in its entirety to meet certificate requirements.
For Program Information Contact:
Business and Technologies Department at 217.786.2286 or 217.786.2406 or see an LLCC academic advisor
Required Program Courses (21 credits)
• |
Composition I or |
|
|
|
Career Communications I |
3 credits |
|
• |
Cisco Academy Semester I |
3 credits |
|
• |
Cisco IT Essentials II |
3 credits |
|
• |
Microcomputer Operating Systems for Tech Users |
3 credits |
|
• |
Help Desk: User Support |
3 credits |
• |
Recommended Electives |
6 credits |
Recommended Electives: CAS 150 or CAS 160